Does Love Bonito have a size guide?
Yes, you can find a detailed size guide available on its website that will tell you the bust, hip and waist measurements of every garment. Please note that all measurements must be given 1 inch allowance and you have to keep that in mind before making a purchase.
Are there Love Bonito stores in Singapore?
Yes, go to the Love Bonito store locator option on its official website and you will get the addresses and location of its outlets in Singapore. You will get their locations, operating hours and directions from the same page.
Does Love Bonito offer any credit card promotions?
Yes, you can check all the latest offers and credit card discounts under Love Bonito ‘promotions’. You can also go through our page to take a look at all the available discounts on bank cards.
How do I track my online order?
Your orders will either be delivered by Ninjavan or POPStation and in both cases; you can use your order reference number to track your order.
How much is the delivery fee and how long will it take?
For standard delivery, it costs S$5 if your order is below S$60. You’ll get your order in about 11 to 17 business days. This includes time for packing too.
What happens if I don’t collect my order?
If the order isn’t collected within 7 business days, it will be sent back to the warehouse. Redelivery isn’t possible, but a store credit refund will be issued.
Can the delivery address be changed after ordering?
After you place an order, you cannot change the delivery address. If you made a mistake, contact Lancome quickly. They might be able to help if your order has not been processed yet.
Can a discount code be used after placing an order?
No, you cannot use a discount code after you finish your order. If you did not use the code, you cannot get money back for this order. But you can use the code next time if it is still valid.
What if no order confirmation email is received?
If you do not get a confirmation email in 30 minutes, your order probably did not work and will be cancelled. It is a good idea to order again soon, so you do not miss out on your favorite items.
Can orders paid with a Gift Card be returned?
You can return orders paid with a gift card. To be sure, read the Returns Policy to see if there are any exceptions.