Free Returns for Worry-Free Shopping
Shopping for skincare online can be a bit uncertain, especially when trying new products. Kiehl’s addresses this with a hassle-free return policy that puts customers first. If you’re not completely satisfied, you can return your order within the specified period, and the process is straightforward. This peace-of-mind approach ensures that your purchase feels like a confident step, not a gamble.
The 100% satisfaction guarantee reflects the brand’s long-standing customer-first mindset. Whether it’s a product that didn’t suit your skin or a gift that wasn’t quite right, you’ll find it easy to resolve. This return flexibility encourages customers to try products they might hesitate to buy otherwise, knowing they can shop risk-free.
Member-Only Free Shipping Perks
When you sign up as a Kiehl’s member in Singapore, you’re automatically entitled to free delivery on every order. This benefit is especially helpful for regular shoppers who like to restock essentials or try new releases without worrying about shipping costs. It adds value to your membership without extra fees or minimum purchase thresholds.
Beyond savings, free shipping for members makes skincare shopping more seamless and enjoyable. There’s no need to delay purchases or bulk up your cart to meet a limit. Every product — whether a single lip balm or a full routine — gets delivered free, making it more convenient to keep your skincare on track.
Complimentary Sampling Kit with Every Order
One of Kiehl’s standout savings secrets is the sampling kit included with every online order. No matter how much you spend, your parcel comes with a variety of product samples. This gives you the chance to try different formulas without committing to full-sized items, helping you discover new favourites along the way.
Samples are more than just freebies — they’re personalised experiences that help build a skincare routine that works. Whether you’re curious about a serum or want to compare moisturisers, these trial-sized portions are a great way to test before you invest. It’s an added bonus that delivers both value and convenience with every checkout.