Are the Flower Chimp Singapore reviews genuine?
Absolutely, you can find authentic Flower Chimp reviews given by real customers on its official website along with other trusted third-party websites like TrustPilot, Judge.me and more.
Does Flower Chimp offer a freshness guarantee?
Yes, Flower Chimp offers a 7-day freshness guarantee on its flowers. If the delivered flowers don’t match the freshness standards, Flower Chimp will give you a choice of replacement at its discretion on the next available delivery date or a refund. You can contact its customer care services regarding the same.
What should I do to get a Flower Chimp refund?
To be eligible for a refund, you need to reach out to its support team and report your issue along with your order number and photos of the defect. Please make sure that the flowers remain in the same condition as delivered.
What should I do to get a Flower Chimp refund?
To be eligible for a refund, you need to reach out to its support team and report your issue along with your order number and photos of the defect. Please make sure that the flowers remain in the same condition as delivered.
What are the delivery slots available?
Here are the available Flower Chimp delivery slots:
- 9:00 AM - 1:00 PM – Place your order at least one day in advance.
- 1:00 PM - 6:00 PM – Place the order the same day before 2:00 pm.
- 6:00 PM - 9:00 PM – Place the order the same day before 5:00 pm [Except Sunday].
Can I place an order over the phone?
Currently, you need to place all orders through the website. Phone ordering may be available in the future, so check back for updates.
Can I request a specific type of flower or bouquet?
Right now, only the bouquets shown on the website are available. If you have an idea for a new bouquet, let them know. They welcome new suggestions.
Do you offer same-day delivery?
You can get same-day delivery if you order by 5:00 PM from Monday to Saturday, or by 2:00 PM on Sundays.
How long do the flowers usually last?
Most flowers stay fresh for about 3 to 7 days with proper care. Some, like orchids, can last up to two weeks or longer if you look after them well.
What if the flowers arrive damaged?
This rarely happens, but if it does, contact customer support right away. Report the issue within 24 hours, include clear photos, and provide your order number. If your request is approved, refunds are processed within 3 to 7 working days.